What we do, in detail

Four services, all with the safety checks done before anything starts.

Program 01 · Your hair, not the photo

Cutting and styling

Bring the photograph — it tells us what you like. Then we will say honestly whether your hair texture, density and growth pattern can do that, and what will get closest. That conversation is the difference between a cut you enjoy and an awkward month.

  • 45 to 90 minutes
  • Everyone
  • Per service
  • Nothing to prepare

Start this program

Stage 1 · Consultation

What you want and what your hair allows.

Stage 2 · Agreed

Length and shape settled before cutting.

Stage 3 · Cut

Checked with you as we go.

Stage 4 · Upkeep

How to keep it, and when to return.

Stage 1 · Patch test

At least 48 hours beforehand.

Stage 2 · Hair history

Previous colour, henna, bleach.

Stage 3 · Realistic plan

One visit, or several.

Stage 4 · Aftercare

What to use and what to avoid.

Program 02 · No test, no colour

Colour

We will also be honest about what colour can do in one appointment. Going several shades lighter on previously dyed hair is a process over sittings, not a single visit, and a salon promising it in one go is either guessing or about to damage your hair.

  • 1.5 to 4 hours
  • Adults
  • Per service
  • Valid patch test

Start this program

Program 03 · Contraindications checked

Beauty treatments

Retinoids, acids and recent peels make skin lift during waxing and change how a facial should be done, so we ask what you are using. A facial is cosmetic: it cannot treat acne, rosacea or eczema, and we will say so and point you to a pharmacist or doctor instead of selling a course.

  • 30 to 75 minutes
  • Adults
  • Per treatment
  • Disclose products used

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Stage 1 · What you use

Retinoids and acids matter.

Stage 2 · Patch test

For any lash or brow tint.

Stage 3 · Treatment

To tolerance, not to intensity.

Stage 4 · Honest limits

Medical conditions referred out.

Stage 1 · What you need

Not the whole shelf.

Stage 2 · Ingredients

Full list, on request.

Stage 3 · Allergies

Checked against the label.

Stage 4 · Honest answer

Including buying nothing.

Program 04 · Full ingredient list

Cosmetics

We stock what we actually use in the salon and we will show you the full ingredient list rather than the marketing claim. If you have reacted to something before, tell us the ingredient and we will check it for you before you buy.

  • In salon
  • Everyone
  • Per product
  • Ask about ingredients

Start this program

First time with us?

Book a free consultation and patch test. The colour appointment follows 48 hours later.